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Consumer complaints website obtains “Company Friend of Justice” seal from TJ-S

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发表于 2024-3-12 13:19:02 | 显示全部楼层 |阅读模式
The Reclame Aqui website , which publishes consumer complaints, received the “Company Friend of Justice” seal from the São Paulo Court of Justice. According to the company, more than 70% of problems between consumers and companies were resolved within three days, preventing many of these cases from becoming legal proceedings. “This recognition comes to crown our efforts in helping Brazilian consumers to demand their rights and also the work we carry out within companies for dignified service”, says the website's CEO Maurício Vargas.


Villas Bôas Cueva recalled that the Health Plans Law Germany Phone Number makes exceptions for payment of non-nationalized imported medicines such as Avastin. The minister highlighted that any supply during the pre-registration period would be a health infraction. The exclusion of pharmaceutical assistance for medicines imported without registration with Anvisa is also based on health control standards. This is because the importation of medicines and other drugs for industrial or commercial purposes without the prior and express favorable expression of the Ministry of Health constitutes an infraction of a sanitary nature and the health plan operator cannot be obliged to pay for them in violation of the law he said.



According to the judge the Consumer Protection Code would not justify the supply or reimbursement in this case since due to the specialty criteria and chronology of the legislation there is an obvious prevalence of the new special law in this case the Insurance Plans Law Health which provides for the exception. The text also proposes that in the case of cancellation of the collective plan on the operator's initiative the operator must obligatorily offer an individual or family plan to users who wish. Currently it is common that in the case of cancellation of collective plan policies users have to go to court to demand the right to continue coverage.

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